About Us

Outside Mosman VetAt Mosman Vet you can relax... because we live by our motto, "Where Pets and Their Families Come First".

Our hospital provides the highest quality diagnostic and medical care with a strong focus on client education. We understand how significant your pet is to your life and promote preventative medicine and wellness for pets of all ages.

A common misconception is that all veterinary hospitals are the same. That's not true - each veterinary hospital provides different facilities, levels of care and veterinary expertise.

As a new client at Mosman Vet, we know that you had a choice for your pet care provider. We appreciate your trust and we thank you for your decision.

We believe that it is important you know what makes your Veterinary Hospital unique and special. We have listened to our clients and more importantly have responded to your feedback. As such, just for you we have developed services that have earned numerous Customer Service awards including:

  • Australian Veterinary Association/Pfizer Practice of Excellence in Customer Service, and
  • Finalist in the Mosman Daily Small Business Awards 2009.

We have achieved these awards by committing ourselves to outstanding quality of medicine, diagnostics and patient care. Our vets undertake structured continuing education and our nurses and receptionists attend in-house seminars and training courses to provide you with the most up-to-date pet care available.

Our Vision

To provide up-to-date, compassionate care to pets and great service to their owners, in an environment of trust, friendliness and dedication, provided by a happy, supportive and highly trained team of professionals.

Our Mission Statement

  • We recognize that pets are part of their owners’ family
  • We treat our customers the way we would want to be treated
  • We give owners the information needed to made informed decisions about the pet’s health, including treatment options, prognosis, regular updates, cost estimates – no unpleasant surprises!
  • We provide one-stop pet care in a happy, caring environment, offering a wide range of services and products
  • We offer a clean and healthy environment with daily visits from expert contract cleaners
  • We have the most modern equipment, carefully maintained to be in the best working order
  • We have a strong focus on continuing professional education and development for all our staff, so we can provide modern, comprehensive pet care services
  • We have regular team meetings to review, update and document systems within the practice to improve efficiency and patient care

Easter Opening Hours

Thursday 17th April 8am – 8pm
Friday 18th April (Good Friday) 10am – 12 midday
Saturday 19th April 8am – 1pm
Sunday 20th April (Easter Sunday) 10am – 12 midday
Monday 21st April (Easter Monday) 10am – 12 midday
Tuesday 22nd – Thursday 24th April 8am – 8pm (normal hours)
Friday 25th April (Anzac Day) 10am – 12 midday

Back to normal opening hours on the weekend (8am – 5pm on Saturdays, 10am – 12 midday on Sundays).

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